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PCO Extends Support Hours

December 13, 2005
Spokane WA


SPOKANE, WASH. – DECEMBER 13, 2005 – PCO Inc., announced today that it is extending support hours.
 
Beginning January 2006 PCO will extend its technical support hours from 4AM to 6:30PM (PST). The new support hours will apply to both its OpenEye commercial security division and its Securgen home security division. The extended hours are due largely in part to the needs of PCO’s rapidly expanding East Coast customer base. The technical support center is currently staffed from 6AM to 5:30PM (PST). “The 3 hour time difference from the West to East Coast can be substantial if you are waiting to ask an important question regarding your security system,” says Neal Jasicko, Technical Support Services Manager. “We want to ensure that everyone has adequate access to our support engineers whenever necessary.”

The new hours will take effect on January 2, 2006.



PCO Incorporated’s core focus is the manufacturing, distribution, and support of Digital Video Recorders (DVR’s), which are used primarily in the security industry to digitally record and manage video. PCO Inc’s DVR’s have gained a loyal customer and user base throughout the world due to our best-in-class support and cutting edge features such as motion tracking and remote video/audio monitoring. Leveraging experience in manufacturing, server design, and network video, PCO Inc continues to drive product innovation and expansion. The company is located at 165 S. Pine St, Spokane, WA 99202-1545. Phone is 509-777-6736. Fax is 509-777-6702. Website is www.pcopen.com  &  www.hddr.com.

 
 
 
 
 
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