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PCO Introduces 24/7 Emergency Call Back Service for Platinum Partners
November 30, 2005
Spokane WA
PCO Inc., announced
today that it is implementing a 24/7 emergency support program
for its Platinum partners.
Beginning December 7, 2005 PCO will offer 24 hour/ 365
day-per-year phone support for its OpenEye commercial security
division. The program was initiated to support mission critical
applications such as banks, prisons, the military, and other
high security installations. “We understand the necessity of
offering around the clock support to our clients,” said Neal
Jasicko, OpenEye’s Technical Support Services Manager. “When a
mission critical installation has a question or issue, it is
imperative that they are taken care of immediately--regardless
of the time of day.”
The program is designed to work as an emergency, after- hours
support service. A support engineer will respond to the
after-hours calls of Platinum partners within 30 minutes.
| PCO Incorporated’s core focus is the manufacturing, distribution, and support of Digital Video Recorders (DVR’s), which are used primarily in the security industry to digitally record and manage video. PCO Inc’s DVR’s have gained a loyal customer and user base throughout the world due to
our best-in-class support and cutting edge features such as motion tracking and remote video/audio monitoring. Leveraging experience in manufacturing, server design, and network video, PCO Inc continues to drive product innovation and expansion. The company is located at 165 S. Pine St, Spokane, WA 99202-1545. Phone is 509-777-6736. Fax is 509-777-6702. Website is
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